Mike Isabella Concepts is looking for an individual who is passionate and knowledgeable about food, wine and cocktails; along with capabilities of exceeding service expectations with the highest regard of hospitality.

General Manager

Main Responsibilities

-Minimum 2 years restaurant management experience at a prominent restaurant with a range of hospitality and service.
-Strong leadership, organization, and management skills.
-Enforce company policies and culture while keeping compliant with laws and regulations.
-Wine knowledge and prior beverage program knowledge is highly preferred.
-Demonstrate positive interpersonal skills with staff, patrons and vendors.
-Understand and consistently execute service standards by working to improve service standards and guest satisfaction.
-Exemplify leadership and promote teamwork in a positive manner.
-Ability to perform all tasks in restaurant and lead team with “hands-on style.”
-Effectively manage cash controls and financial reporting, including but not exclusive to invoicing, cash outs, bank logs and making sure deposits are accurate and executed properly.
-Ability to work full time, weekends, and holidays.

Relevant
-TIPS certified
-Staffing & Scheduling
-Customer Service

Communication
Use proper communication and listening skills to build relationships by setting a professional tone.
Communicate any major facility or operational emergencies to Chef and owner immediately. Problem solve to find a resolution.
Be receptive to new ideas and feedback from team.

Leadership
Readily adjust to circumstances and manages change effectively by finding ways to accommodate guests by always “making it happen.”
Maintain professionalism in difficult situations at all times, keeping in mind that you always represent MI Concepts.
Follow up and follow through on tasks delegated to you. Lead by example and inspire trust by keeping commitments.

Culture
Live, communicate and practice the Standards of Professionalism.
Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues.
Create professional relationships with guests, vendors and community.

Salary and Benefits
Full-time salaried, commensurate with experience
50% insurance paid by company, dental available